[Resolved]  Samsung India — Samsung Washing machine 11kg

Address:Vadodara, Gujarat, 390019
Website:www.consumercomplaints.in

Hi from last two month I send daily regards my 11kg machine which v bought just 4 month before .
When washing cycle finish and v get clothes out v get 50%clothes dirty .
Technical department send two person to check problem but still i don't get any solution please I request samsung if yr product is faulty then please kindly get me reward or exchange it .
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Mar 31, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Feb 28, 2017
Updated by Jigita Shah
Please stop selling samsung product .
Verified Support
Feb 28, 2017
Samsung India Customer Care's response
Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Verified Support
Feb 28, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

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Mobile number [protected]
Email [protected]@yahoo.com
Jigita Shah's [Complaint's author] reply, Feb 28, 2017
As per yr request v send our mobile number hope best from samsung
SAMSANG REF. 447 LTR MODEl RT55KZRSL1Cust. ID is [protected] & complaint: [protected]

I am continue follow up with samsang for replacement of Compress FOC for which not getting reply from them yes or no . Almost 1 month pass.

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