[Resolved]  Samsung India — samsung washing machine

Address:	New Delhi, Delhi, 110070
Website:	www.samsung.com/in

I bought a new samsung washing machine on 25th may 2018.
Model: wd90k6410ox / tl
S. No: 0g8h5abjb00051v

2 days later the engineer came to install it –

• the front rhs levelling screw was crooked and jammed and cannot be levelled
O it was done with loose packing which keeps moving around.

• after 4 days it developed a problem and the circuit board was replaced both in the front control panel and the rear controller.
O the front screen is now full of dirty finger prints from inside.

• two days later another problem developed “1min persisted” at the end of drying cycle even 6 hours after “hot” disappeared from screen. Machine had to be manually switched off.
O the engineer opened the machine and found lint in the hot air element box.

 after considerable cleaning he said don’t dry things with lint in it???

There has been 3 unsuccessful servicing’s in 10 days with one persistent problem marked in red.

When i contacted “chat” the response was brainless see attachment pdf.

Request please replace machine with a new one.