[Resolved]  Samsung India — Samsung z2 over sensitive touch screen

Address:Palwal, Haryana, 121102

I have samsung z2 tizen supported 4g phone. When i purchased it that was sufficient to surprised me that this doesn't have play store like open platfrom but however relying upon the branding of the device i compromised and tried loving this phone for some of its aesthetic features and happily used the most basic available but the main problem is that its touch screen is very over sensitive and even starts working weirdly after getting touched by a sweat wet finger and that is too annoying especially in the summer when such is the most probable
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Aug 6, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 06, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

When my j2 was on silent mode but in headphone it gives sound of rigntone but now it doesn't work
Samsung India Customer Care's response, Jul 10, 2017
Verified Support
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

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