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Samsung India

[Resolved]  Samsung India — samsung z4

I feel that the company at its own accord teated complaint dated 25.10.2017 as resolved without realising the difficulties faced by the customer in using such useless mobile. Company don't want to take care of customer and compelling customer to use it eventhough it is useless. Company must realise difficulties and replace the mobile handset which is not useful in any manner
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Dec 23, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 21, 2017
Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Nov 23, 2017
Updated by paleja I realy appreciate for prompt resonse of Customer Experience Team. Mobile
No. [protected] EID [protected]@yahoo.co.in No refrence number given by customer care. I hope the company will now
replace the hanset immediately
Complaint comments 
5 Comments

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Comments

Plz help me my product resolution not properly

Reply
Samsung India Customer Care's response, Nov 21, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
I have purchased a Samsung laser jet printer ml 2161 on august 2017, now its not working. So I have given a complaint to Samsung service center on 9 th November 2017. Still today 17/11/2017, no response from company side
Complaint no [protected]
Regards
P.shankar

Reply
Purchase Samsung galaxy j2 pro on 29/10/2017. When i'm using this device i realised it was defect peice. I visit the Samsung care they are Processing for replacement but they can't give me standby phone
Reply
Samsung India Customer Care's response, Nov 30, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
I hav purchase s7 edge on 8 november the worst handset ever its price is to high and now i m making th do obthis handset and wanr to take s8 they are taking me 12 %gst amount of the bill ... Tgis phonebjust [censored]ed me off
Reply
Samsung India Customer Care's response, Nov 30, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Hi,

My microwave oven is not working. Please help in resolving this issue ASAP.
Reply
Samsung India Customer Care's response, Nov 30, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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