[Resolved]  Samsung India — screen damage

Address:Bangalore, Karnataka, 560037

Hello team,

As ur inform i had been visited to nearest samsung service centre and discussed about my mobile, they are telling me to pay the money for the screen replacement but i will not pay a single rupee and i[censored] guys won't replace that worst quality mobile with 48hrs.. Im going to take very strict action regarding this as i suffered a lot because of this mobile.. What guys still waiting for not resolving my issue, do you guys want to take my life and my family life because of that low quality mobile which gets heats like a iron box, and hangs like a traffic jam and no battery backup... Keeping that mobile is big waste... Else can keep a basic mobile... My screen got damaged and i'm keep informing you guys several times more than 10times... I just don't want this mobile... I am really fed up of spending my money for this mobile. I'm not gonna give a single rupee for anything as it is not even completed 1year also and i'm facing lot of issue with this mobile.. If this issue is not been really get resolved within 48hrs i will not gonna be quiet straightly i will go to press and establish this news in the news paper and also file a case in consumer court..

Please find the attached job sheet copy : [protected] and also the mobile purchase invoice copy.

Regards,

Mahendra (Public tv press reporter)

Ring me :[protected]
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Aug 20, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jul 20, 2017
Samsung India Customer Care's response
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd
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