[Resolved] Samsung India — screen display damaged

Manoj redhu

Address:

Sector 7, Jhajjar, Haryana, 124507

My phone's display got broken in the month of may 2019. I had no other option but to repair my note 10 so i repaired it in janakpuri west service center. Now after almost 10 months i had to wash my phone with little bit of water because of spreading of the coronavirus. Somehow water leaked into the phone and my phone's display got damaged. It was the first instance when i used water on my samsung phone after the repair. The store is not helping at all i request samsung india to help in this case as the samsung claims that the phone is water resistant.
Thanks.

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Apr 16, 2020

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Mar 16, 2020

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd