[Resolved] Samsung India — Screen got damaged

Tarun Pandya

from Gonda, Uttar Pradesh

Address:	Jaipur, Rajasthan, 302004
Website:	www.appsyouneed.in

My Samsung Galaxy A5 2016 edition handset was submitted on 05.11.2016 to Rajrishi Mobile at Jaipur as the screen got damaged, After more than 03 months, I have not received any response from service provider. Every time they only say that spares are not available. It is really very strange that spares of such expensive handset are not available for a long time. It is same as cheating with customers, while claiming world class services.

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Mar 20, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Feb 17, 2017

Samsung India Customer Care's response Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)