[Resolved] Samsung India — service and repair of fridge

Freddy Merlin

from Delhi, Delhi

Address:

New Delhi, Delhi, 110095

Date :[protected]
We registered a complaint for our malfunctioning refrigator on 12th of september 2017. The issue has not been resolved till this date. Despite the number of visits from service engineers and many calls with the consultant they haven't resolved the issue. Each time a new service guys steps in and replaces some parts. But the problem still persists. With such a humid and hot climate of delhi, it is a huge problem and we have been suffering due to this for some months now.
I wanted to call the attention of samsung india's consumer service centers to this issue.
And i hope they find a resolution to this issue as soon as possible.

Thanks

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Oct 13, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Sep 11, 2017

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd