[Resolved] Samsung India — service | |||
My new samsung phone was not working properly so today (22.08.17) i was went to samsung service center located at diamondharbour, south 24 pgs, west bnegal at 5:30 pm. But representative was diaagree to accept my complain. As per him after 5pm no complain cannot proceed from service center and it is rule by company. But at the main entrance of the service center office time mentioning from 10am to 7 pm. So, i think representative create his own rule. Was this information helpful? | |||
Sep 23, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Aug 23, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
S.mahesh
mobile no-[protected]
shipment number[protected]
duplicate power bank & didnt came bluetooth
please return my money as posibile as early
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mobile no-[protected]
shipment number[protected]
duplicate power bank & didnt came bluetooth
please return my money as posibile as early
Samsung India Customer Care's response, Aug 24, 2017
Verified Support
Dear Sir,
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
Greetings from Samsung.
After going through your concern, it seems that you have purchased the product from an online seller. Under this circumstance, we cannot take any responsibility of your dispute with the seller.
Thanks & Regards,
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)
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Call me
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd