[Resolved] Samsung India — Service center not solve charging problem in galaxy S6 | |||
Dear sir, there is a service centre of samsung mobile india named solution Provider at F-138, Dhanshree tower-1, central spin, vidhyadhar nagar Jaipur-302014 . i had given my mobile phone samsung model no SM-G9251ZKAINU dated on 20/12/2016, We are facing Charging problem. We told to service engineer to solve this problem & service engineer told me that this problem will solve next days its normal defect we have visit again next day he told me that you will collect in evening, again we go to service centre in evening till time mobile was not complete. but till day they replied me that there is a fault in the mother board of phone and we have to replace the mother board of the above said mobile and it will take15 to 20 days.& price will be charges 15000. This is not fare if he could not repair mobile so why are you misguide to customer I am very much dissatisfied with the service and behaviour of people working over their in samsung mobile service center. We have contact to service center day by day but there are no response from their side. Charging problem normaly in my mobile. Waiting your prompt reply Thanks Regards Surendra Jain [protected] Jaipur (Rajasthan) Was this information helpful? | |||
Jan 29, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Dec 26, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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