[Resolved] Samsung India — Service center or customer support not changing my battery even it is under warranty and only 3 months old | |||||
Service center or customer support not changing my battery even it is under warranty and only 3 months old.. When i visit service center they told me that ur battery will be changed come after 1 week and then ask them for work order id they refuses to give me work order id by saying that it is not for customers... Then i contact service center after week for asking they said me that give ur order id than i told them that they dont give me work order id even after asking Then samsung:'s customer executive told me not possible i told them yes it happens then they told to visit there again and make a call to manager and tell him to talk with us on call.. When i visit there they Misguide them by saying that i dont submit my phone and behave akward... And no action by samsung taken.. Name-deep singh Contact no.[protected] Was this information helpful? | |||||
Jul 6, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 26, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
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They doing same they just reply on my complaint only but yet not any action taken or not resolves my problem yet...
I m just feeling ashamed on me for buying samsung