[Resolved]  Samsung India — service centre employee cheated by providing low quality accessory

Address:

Chennai, Tamil Nadu, 600097

I went to the Samsung Service Center located at "391, Okkiam, 5, Old Mahabalipuram Road, Thoraipakkam, Chennai, Tamil Nadu 600097, India" to purchase tempered glass and case for my S9+ mobile. The service center employee (Abdul), sold me a very low quality tempered glass for Rs. 2300, didn't give me a bill, didn't accept payment via card and rather got it as a Paytm transfer. The glass broke when i kept it in my pant pocket. When i removed it completely i found that it is made of a very low quality material, the ones you will get for Rs.150 to 300 at platform. I know it is purely my stupidity for trusting the Service centre for being a Samsung accredited one. I should have got a bill and made the mistake. I am writing this to make others aware of how brazen these guys are using the brand name to cheat people and make money. I hope people are much more careful than me.