[Resolved] Samsung India — Service centre harassment; excessive delay in resolving the issue. | |||
Bill no: [protected]; i submitted my mobile at samsung service centre on 6/5/17 and it is yet to be delivered. How long does it take to change only a touch screen? Moreover, they do n't call from the centre. On 27th may, when i visited the service centre, i was informed that the part which they had ordered from kolkata was sent wrongly. It did not fit in my set so i had to wait for more seven days. I am still waiting!!! Was this information helpful? | |||
Jul 2, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||
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