[Resolved]  Samsung India — Service comp

Address:Coimbatore, Tamil Nadu, 641004

Dear Sir / Madam, As I have given a samsung mobile j7 for service on 29.12.2016 agreed date of delivery is on 30.12.2016. I have gone to your service center by yesterday to receive my mobile. But they have haven't responded properly for the feed back and get such a bad kind of reply which I haven't got from any other service center. For keeping such a kind of employee in service center samsung should ashame for it. I requested them to give the mobile back she replied you go and complaint to any one I don't mind I 'll take care it is not proper response is it the way of talking to customers. Very nasty and hell people you have kept. Kindly take a necessary action on them...
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Feb 2, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jan 02, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

May name is vijay dodiya may mobile samsung j7 prime mene apna mobile veraval samsung care me diya he or mene samsung carme call bhi kiya magar koi javab nhi mila or sarver muje ashi nhi lagi mera nabar he 90990478 he or comlents no.[protected]

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