[Resolved] Samsung India — service issue bad answer by service centre | |||||
I have samsung galaxy note 8 golden colour buying price is 67900/- after buying premium mobile of samsung instead of apple, the quality of service experienced is worst it seems to be visited in any local or chinese brand service centre, tecniquian is chewing tobacco and started fighting with my sister as his temper was very high he not even explained the proper reason of not giving service to her and uploaded wrong data regarding her device my phone suddenly became invisible there is no marking of scratch on my phone no scratch no dots and not even inspected he commented that your device is out of warranty after that i called tollfree number and requested them to help me the answer in next service centre is same that already data uploaded by centre and i complained them to give pick up and drop service but even after 2 days completed there is no work in progress so how can we give good rating or share experience about service this much costly device is also consider as common phone the service centre treat customer like they are king and all customers are from village really this type of experience will surely effect brand please help me and cooperate all customers who have suffered from this type of service please solve my problem Was this information helpful? | |||||
Jul 3, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 26, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||||
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