[Resolved] Samsung India — Service not good

hjhgvhb

from Mumbai, Maharashtra

Address:

400071

Pankaj ramchandra more, tumya sansang company cha (Samsung j 2 gold ha mobile date 31/05/2016 roji kharedi kela asun 6 month madhech kharab zala ahe mi samsung coustmer service add_ haware fantasia bussiness park plot no 47, sec 30a, vashi navi mumbai 400709, yethe bhetlo tari tumycha exucative ne mala apps lock zale ase sangitale tyache 230 rs. Charges lagtil tari te mi pay kele, mi mobaile delivery ghanyasathi gelo asta mala mobile cha touch kharab ahe ase sangnyat ale, tumi mob submit kara ase sangnayat ale, tya nantar liquid kit kharab asun te banvnyasathi 3200 rs. Charges lagtil mi consumer courtat complant keli ahe case no 70273, asa ahe, tari mala vel bhet nahi mi sevice ahe.

Tari mala tumi saykarya karave hi vinati

Thanks
Regads

Mr. Pankaj ramchandra more ([protected])

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Dec 16, 2016

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Nov 10, 2016

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd

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Comments

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from Delhi, Delhi

Mene Samsung ka J2 phone 3 March ko liya tha ye phone jab se kharab chal rha or ab ye phone apne ap band ho jatA ha is liya aj me Samsung care me gya to vo bol rhi thi ke hardware ke problem h or 2500 rupees lageg jab ke mera phone av guarantee me h mere phone no [protected] he ap mere is bt par jalda se jalda kuch kare