[Resolved]  Samsung India — service not provided

My registered no is [protected]... Maine apne refrigerator ki service karai usme cooling isu tha... But within one month phir se wahi problem ho rahi hai... Aaj mujhe complain kiye hue 1 month ho gaya hai koi bhi service engineer nai aa rahe hai meri problem ko solve karne k liye... Kiya samsung ki itni kharab service hai... Ya bekaar ho gyi hao service aap logo ki... Plz solve my problem...
Was this information helpful?
No (0)
Yes (0)
Dec 24, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Nov 16, 2017
Updated by md.saif
sir mere ko complain kiye hue aaj 3 daye phir se ho gaye but koi bhi solution nai diya aaj raha hai daily commitment kiya jata hai k aaj sir aap kan engineer aa jaye ge but koi nai aata...sry sry bahut bura aap log customer ko fasate ho
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information