[Resolved] Samsung India — service not provided for my mobile | |||||
I had hanging problem for my mobile and also had heating problem if i browsed for long time.. I went to service centre many times but my problem was not resolved. It was still in warranty and i demanded new mobile as my problem was not solved but the manager there started to talk wrong rules and told me that a replacement is not provided for you and sent me away. I stood helpless... Was this information helpful? | |||||
Mar 24, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Feb 21, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
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Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd