Samsung India — service of samsung m40 smart view app not work

Address:

Suchitra Hospital, Jalesar Road, Hathras, Hathras, Uttar Pradesh, 204101

As discussed with claim id: [protected] with samsung customer support he had misguiding to customers about service as well service centre engineer can't receive my phone calls. I am dissatisfied to your customer service because he can take enough then more time to providing service.
Now mr. Shiva (Cc) are saying that i don't know about this, do whatever you want.
Please check your customer support database we are talk same about to your care support executive many time but no one provide me a solution of this.
Aside mr. Gaurav poddar ([protected]) owner of the service centre can't to be take my phone calls. Also your service engineer are treated customers like
Madly.
Now we can't take back repaired phone to your service centre.
Kindly humble requesting to you please take action to samsung customer service and provide me a new handset.
For ref. Job-sheet [protected] are attached with this please find it.

Regards,
Rohit kumar
[protected]