[Resolved]  Samsung India — Service person misbehaved and used my mobile data without my permission

Address:

110034

Sir i went to your customer care service center at kohat enclave, pitampura, new delhi-110034 on[protected] regarding some issue in my smart watch s2. There is a person by name of ahmad he was dealing with me. He activated my mobile data without my permission to update gear software which was of 90mb approx as my data plan was not sufficent so company vodafone company diducted my 250rs of exces use of data then also he was not able to resolve my problem at the same time my battery exhausted so i told ahmad to use your charger so he replied sir we don’t have charger of smart watch so u charge it again and come again it took my 60 to 90 minutes approx that day in service centre. Next day i again went to your service centre they kept me waiting for 15 minutes i asked how much time i have to wait (As i can see there was 5 service person was sitting alone no customer was there on there desk u can check in cameras installed in your service centre) one person came from inside his name was mr ravi ahuja nd misbehaved me he said to me (Halla tarne se kuch nahin hoga) i asked him to give me estimated time for waiting he said (Time lagta hai wait karo) i was quite for some time then again after some 30 to 45 second ravi ahuja again started misbehaving by arguing without any reason. Kindly look into this matter i was very much upset after this incident.