[Resolved]  Samsung India — servicing of washing machine

I have launched a request vide request no [protected] for repairing my washing machine because of water leaking. First time a service engineer came and charged me for rs. 590/-and communicated that there is a part which has been damaged. And he communicated that he will come back with that part and the leaking problem will resolve. Second time he came with some other part which was not applicable for the problem and returned back. Third time he brought the part but with that part brought some additional part which was not damaged and forced to replace both the part. We did not agree to do so as it was costly. So the boy returned back and problem is live. Yesterday we had got a sms stating that dear customer thanks availing samsung customer service amount payable against your request no [protected] is inr 590/-. So please help us to resolve the problem at the earliest with proper minimum part replacement.