[Resolved] Samsung India — set dead with in 10 month complaint no [protected] | |||||
Dear sir / madam, we are global service providers in medical equipments. Our led compalint no - [protected] date 21 april 2018 still not resolved from 10 days . We want to inform you that our nasik home led model no ua49m5570aulxl amount of rs - 1 lacs taken on june 2017 and with in 10 months led got dead. Your service centre not responding properly. We don't want to repair this set request to you please give us replacement, this is a very poor service as well very poor quality of this brand name. We are also from same field, we request to you change the unit, if any problem will come after warranty expair you people will take huge charges our warranty will expair on june 2018 with in next 2 months request to you give us solution other wise we will take consumer court support aarti cell no - [protected]. Was this information helpful? | |||||
Jun 3, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support May 03, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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+91 89 3993 9899 [Customer Care]
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So we request to you please replace this unit.
we had purchased for long time but this is very bad and poor performance with this brand name .
This set using by my brother and he is nasik IG, now he is laughing on me .
If any problem will come he will throw this unit .
when we went for purchased set he was not with us, he was said me take sony but we like samsung and we taken samsung .
our problem is still not resolved
we request to you give us permanent solution.
Aarti.