[Resolved]  Samsung India — Side by side refrigerator

Address:Mumbai City, Maharashtra, 400051

I bought a side by side refrigerator on 03/09/2015. it encounter some PCB problem on 24/08/2016 so i regd. compaint. The person mr. siddeque mob. no. [protected] visited my house and closed the complaint no. [protected] on his own. Now when i call ur ser. no. on 05/09/2016 being not satisfied by ur service, ur personnel told me that the compaint is already closed and u hv to pay for PCB replacement being my new call was on 05/09/2016, two days later of purchase date. This is ridiculous, unfair n disgusting. Not expected from a brand like u. Pls. help me out as my refri. is not working since 15 days. Everything is on record at ur database, pls. go through that. my.no. [protected]. If not sort it out today will take d issue at every possible forum.
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Oct 26, 2016
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Sep 14, 2016
Updated by santosh udtewar
nil
Verified Support
Sep 20, 2016
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
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