[Resolved] Samsung India — side by side refrigerator rs554nrua1j not cooling

Amberswarnakar

from Jabalpur, Madhya Pradesh

Address:

Bilaspur, Chhattisgarh, 495001

Hi team,

My fridge is still not working i have had many complained to samsung and engineers do visit change some part and it broke again, its never fixed for more than 15 days.
Why don't samsung take the responsibility of selling faulty products at such a higher price. And get me a replacement of the my product.

I know that samsung india support team will ask for a job reference number in 3 days to save time i am giving it now its an old one but will server the job.

Complain number - [protected]

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Jun 2, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 02, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd