[Resolved] Samsung India — Sm-j700fzddins | |||
MY REFERENCE NO. WAS [protected] . -DATE OF INCIDENT : 2/10/2016 . -DISPLY PROBLEM . SIR IT WAS ALREADY COMPLETED OVER 2 MONTH . WHEN I GET MY MONEY BACK . I WANT MY MONEY REFUND WITH INTREST OF 2 MONTH . I have visited Samsung mobile office, ASKA, ODISHA to get my mobile phone repaired as I was facing problem of mobile going DISPLAY PROBLEM while using IT . There was no other problem other than this in my mobile. On my first visit to Samsung mobile office Samsung officials told me that there could be estimate LESS TO 1000 . AND told me to come after 6- 7 days . I visited the company office to know about my mobile, this time company officials told me that we send your handset to our head office and it'll come after 7-8 days .again i visted to the care they told me we provide refund money against your handset . it was completed 2 months but still i did'nt get it This has caused me avoidable inconvenience, mental harassment and cut off me with the acquaintance which has put me to financial loss but management of Samsung is totally indifferent and unconcerned to my harassment and mental torture. Was this information helpful? | |||
Jan 1, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Nov 30, 2016 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
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