[Resolved] Samsung India — software | |||
I have been using samsung galaxy smartphones from 10 years. I have both flagship and mid range mobile phones. I am very satisfied with the ui and performance but i am very disappointed with your concern about the mid range phones. Your company is only looking for the high range phones. You are not even concerned with your low end and mid end smartphones like i am using samsung galaxy a8 2015 model a800f india it has got only 1 major android update for rupess 35000 but on the other side the other mobile brands are taking care of all their phones like moto g5 plus has received oreo update but i am stucked with marshmallow from 1.5 years and i am very disappointed with this. Rupees 35000 cant even provide a phone with 2 android updates. I also chekedout live chat they are also stucked on saying the concerned authorities are working on it. I hope that you will be take care of my this complaint and will be giving my smartphone another android upgrade. I hope that you will take care of your consumers and will reply me positively. Sent from my samsung galaxy smartphone. Was this information helpful? | |||
Nov 6, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 04, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
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