[Resolved]  Samsung India — split ac - breakdown of condenser (aluminium)

Address:

Dakshina Kannada, Karnataka, 575002

I purchased a samsung digital inverter ac model 18hv5, in april 2014, for inr 48, 300/-, in mangalore, karnataka, because i trusted samsung, as a brand for its business ethics.
Compressor has 10 year warranty, but now condenser has failed within 3 years. Company technician came to inspect & informed us it has to be replaced with aluminium condenser again, not copper.
No warranty for it. It may again fail after a couple of years. Cost inr 10, 000/-
What use is a/c with compressor warranty of 10 years, when the condenser has no warranty & fails in 3 years. Can any ac work without a condenser???
I want you to address this problem immediately & need to know why the condenser has no warranty?
And repair should be within reasonable costs.
As this is blatant violations of our basic rights, having trusted samsung company & having paid such a high amount during purchase. I could have easily purchased 2 acs for this price from other brands.

Regards.
Arvind k. Sujeer,
Monappa compound,
Marnamikatta,
Mangaluru - 575002.
Email: [protected]@gmail.com