[Resolved] Samsung India — Split ac | |||
I made my ac complaint to samsung on 25th march 2017 on which they fixed the ac by refilling gas. They charged me for service and gas for around ₹1800. In a day ac stopped working which informed samsung in their feedback complaint, however this time they took approx 20days to respond and replaced the valve for approx ₹600 and refilled the ac. This time and again ac started making found sound through outdoor unit and then stopped functioning. The engineers asked me to replace compressor which they completed on 30th of may 2017. My didn't end here but during same night remote stopped working and so does the ac...Now I am very frustrated and want to sue samsung in court. Was this information helpful? | |||
Jul 8, 2017 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 01, 2017 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
Freezer has stopped working since today morning. Temperature is set to -22 degree whereas on display it ia showing 5 degree. and is not cooling
Reply
Hi,
I purchased Samsung split AC on 19th April 2017. The AC has stopped working in less than 26 days, it is not calling at all and I have called ji Samsung customer care 5 times to to schedule a technician. Nothing has been done as of now, if this does not get resolved I will take it to the consumer forum.
I purchased Samsung split AC on 19th April 2017. The AC has stopped working in less than 26 days, it is not calling at all and I have called ji Samsung customer care 5 times to to schedule a technician. Nothing has been done as of now, if this does not get resolved I will take it to the consumer forum.
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