[Resolved]  Samsung India — split ac

Address:

Gurgaon, Haryana, 122001

I recently relocated to Gurgaon and wanted my Samsung split AC installed. On calling the customer care centre, they told me that I will be charged ₹300 as visitation fee and ₹800 as installation fee. When the technician called, he said installation alone will cost ₹1, 500. On calling the customer care number, they said they will send some one to install the AC on the initial agreed upon price.
The technician finally came and upon installing the AC said that all the gas in it had leaked and that it will cost an additional ₹3, 500. I called the service centre again to check how much it usually costs to get the AC refilled. The woman who picked up first kept me on hold while she kept talking to someone else and when I asked her to tell me the exact cost, not only did she refuse to divulge the details, she also yelled saying ask you technician and that she wasn't going to divulge that information.
I'm so annoyed by the sheer rudeness if the female at the customer service. Never will I buy a Samsung product again.