[Resolved]  Samsung India — television

Address:Meerut, Uttar Pradesh, 250001
Website:www.samsung.com

Hello, this is akansha. I purchased 32 inch samsung television in the month of january of 2016.in december, of the same year it's picture tube stopped functioning. I called samsung customer care executive and undoubtedly they sent the engineer to fix the problem. Again, after 8 months that is in the month of august it's led panels are damaged and engineer is saying that it'll charge 13000 to fix it. I mean, what us it? Should we buy television just for an year? Samsung is a brand with such a high repo. But still must say it's electronics are worthless.
Was this information helpful?
No (0)
Yes (0)
Dec 18, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 16, 2017
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I purchased a samsung c 7 jst a month ago after 15 days it just stopped woeking and noelw its been 2 weeks the service center is not giving the phone sayin ilthe parts dey have ordred have not cpme yet...m so irritated wid samsung behaviour...would never recpmmend samsung to anyone
Samsung India Customer Care's response, Nov 16, 2017
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18887
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information