[Resolved] Samsung India — television - not working | |||
Hi, We are struggling and completely fed up with samsung serivixe centre. My television was repaired in just 1.5 years and their service people from mayiladuthurai, tamil nadu told me mother board have to change with the charge of 5k inr. We said ok to them on 19th october, since we don’t have any other option. But till now they aren’t change the part and no proper response for them. We am asking for escalation for this complaint, their customer care also denied to forward!! Service request# [protected] Was this information helpful? | |||
Dec 7, 2018 Complaint marked as Resolved Resolved. Thanks Samsung India customer support has been notified about the posted complaint. Verified Support Nov 05, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||
 2 Comments | |||
Comments
I am ashitha sir
I am purchased new Samsung Galaxy s7 edge this phone not working properly I was raised complaint about this matter company worker not supporting me kindly help me. My phone number [protected], [protected]
I am purchased new Samsung Galaxy s7 edge this phone not working properly I was raised complaint about this matter company worker not supporting me kindly help me. My phone number [protected], [protected]
Samsung India Customer Care's response, Nov 12, 2018
Verified Support
Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards,
Samsung India Electronics Pvt Ltd
Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good
a company is at responding and resolving complaints by granting from 1 to 5 stars for each
complaint and then ultimately combining them all for an overall score.
Read more
Read more
61%
Complaints
18887
Pending
0
Resolved
11175
+91 89 3993 9899 [Customer Care]
+91 12 4488 2122 [Head Office]
+91 98 3502 2547 [The Mobile Villa]
2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
View all Samsung India contact information
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd