[Resolved]  Samsung India — terrible services provided by samsung for my refrigerator

Address:	Jaipur, Rajasthan, 302001
Website:	www.hotelkalyan.com

Dear Team,

Till now our complaint is NOT RESOLVED and till now fridge is NOT REPAIRED.

Awaiting your earliest revert.

IT WAS A HUGE MISTAKE OF ME TO BUY PRODUCTS OF YOUR COMPANY WHOSE AFTER SALES SERVICE IS WORST AND TERRIBLE.

I WILL NEVER RECOMMEND ANYONE TO BUY SAMSUNG PRODUCTS.

We are having a terrible experience with your service team as we are complaining for our fridge repair since last 10 days but no one from samsung is visiting us. There was one engineer who visited us, but he was a fraud as first he told us that total amount for repair is 3600 Rs, and when we gave him advance of 1500 Rs, he told us that total payment for repair would be 6, 000 Rs. Such a big fraudster! . We told him okay we are ready to pay him amount, but first he has to repair our fridge and then we will pay him, but this person told us that you have to first pay FULL ADVANCE AMOUNT and then he will repair after 1 week.

Is this the type of service experience you are providing us ? Your engineers are so cunning. Its been more than a week, since our fridge is not working and we are complaining everyday since last week, two times in a day and no one is visiting us.

Its definitely sure, we will not buy any more products from samsung from next time.

Our complaint no's are [protected] and [protected] and [protected]

Please repair our fridge as soon as possible.

We are really having a really bad experience with your company.

Everyday we email your company through website, track complant, email to ceo, but your services are so worst and terrible that no one is visiting us to resolve our issue till yet.

Regards
Bhuvnesh Gupta | Manoj Gupta
+91-[protected] | +91-[protected]