[Resolved]  Samsung India — There is bending in my galaxy j5 prime

Address:Ernakulam, Kerala, 683574

I bought samsung galaxy j5 prime just 3 mnths before.Nw there is a small bending in one end. The end near to volume up and down button there is small bending out wards.It does not slip down. I add some photos here.i use this phone only just three month. Long years am Samsung user, dont met any prblm from ur part. But for this handset face problems. It slightly make a dot in my mind about ur truthfulness samsung.This hand set also hanged once just after one month use.went to authorised service centre, they resolved it. They told that it is due to problm of non removable battery. Am a teacher and home tutor also, use this device as my source book. Samsung i trust u..please solve my problem as soon as possible.
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Jul 11, 2017
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Jun 08, 2017
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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