Samsung India — top load washing machine

Address:

Gautam Buddh Nagar, Uttar Pradesh, 201304

I had raised request at Samsung Customer Care on 2nd Sep, 2019 since my washing machine was not working. It is in warranty period. After multiple reminder, Technician (Mr Rohit from Sec-3, Noida service centre ) came on 3rd Sep, 2019 and told that some part need to be replaced.He told he will bring part on next day but till date none from Customer Care or Service centre has contacted. It has been more than 1 week and then i calked Samsung Customer Care, they are saying it will take another 1 week. Really pathetic service of such an International brand