[Resolved]  Samsung India — top load washing machine/ not working

Address:

Ludhiana, Punjab, 141008

I have pi have purchased a top loader machine on dated 30.07.18, from deekay electronics ludhiana, the day i purchased this machine i am facing problem. Earlier i complained that your spinner is not working properly but i got no solution. Almost it took 1 month for giving no result. Now 1 month passed away a new problem come up. Now there is gap in drum. Day before y'day your representative came and check the machine and take some pictures for defective part. He told that we will replace this piece. Machine also release current.

As per your engg current is normal, gap is normal, drain is normal.

Kindly suggest do i wait for something happens, only then you people will take action.

I have family continuously machine release current, your engg. Mr. Sanjeev says we will get back to you. But when i contact him and ask him about my complaint status, he clearly says i have closed this complaint as there is no problem in machine.

Without my consideration without my knowledge how he can do this.

Worst service worst machine
I am not interested to change the part. Either you change the machine or refund my money. You people do not care about your customer.