[Resolved]  Samsung India — trims buff guard

Address:

Jaipur, Rajasthan, 302002

Hi team,

On july 18th, 2018 i purchased a screen guard of samsung galaxy note 8 from one of the samsung store in jaipur. The area it is located in is malvia nagar in world trade park.

Now today is 23rd july, 2018 and its already coming off from the edges. When i contacted same store about this problem today the lady told me that they cant do anything and i have to get a new one now.

In her defence she said that after installing a buff guard you have to take care of your device, which was not told to me at the time of installation of the buff guard.

Now that i have paid 900 inr this is very disappointing that the buff guard didnt even lasted a week. By the way the name of the company of which the product i got installed is trims and no package or leaflet of 5he product was given to me at checkout so that i can get familier with the instructions o[censored]se.

I would like to get a replacement for the product as both the customer service and the product proved to be unsatisfactory.

Let me know if images are required as proof.

You may contack me at [protected] or [protected] to discuss the whole scenario in detail.

I have the bill for the same if needed.

Thank you