[Resolved] Samsung India — tv | |||||
My uhd samsungtv, had a problem. Tv was not getting on. I called the customer care and raised the issue, call. No.[protected]. One person from cooltech digital services which is an authorised samsung service center, located in door no.1-2-234/13/30, arvind nagar, domalguda, himayatnagar, hyderabad-500029. Telangana, came saw and said the mother board is the problem and waited for 10 days, again he came and said, it is the power board problem, again waited for 10 days, he came and again said, it is soft ware problem and took my tv to the service center, no body was responding in the service center to give an update, so again i called the customer care and they gve me another no.[protected]. Then they responded and told me that panel is the problem, which is a costly one, rs.38200. Again waited for 5 days, then today they told me that wrong panel has come, and again i have to wait for few more days, i am fed up, i do not know what is happening to my tv. It is one month since i am waiting for my tv to be delivered. Kindly look into and help me. Was this information helpful? | |||||
Jul 9, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 06, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards, Samsung India Electronics Pvt Ltd | |||||
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