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[protected] is my mobile no. lucky.[protected]@gmail.com is my Email and ref no. is[protected]/[protected].
Thought the technician came and changed the speakers the issue still exists. The same was informed to me before he changed the speakers and the same was observed by us after changing the speakers. I can still hear the buzzing sound and the tech also noticed the same. I need my TV to be replaced. This is the first time ever I'm facing an issue not only with my TV but also with my phone. Both the products of yours have same issue.
Thought the technician came and changed the speakers the issue still exists. The same was informed to me before he changed the speakers and the same was observed by us after changing the speakers. I can still hear the buzzing sound and the tech also noticed the same. I need my TV to be replaced. This is the first time ever I'm facing an issue not only with my TV but also with my phone. Both the products of yours have same issue.
I got a call from Jiten who is in head office and he told me that the TV can't be replaced as it is working as per its design. The only thing they can do is to send a product specialist to check the malware issue and can't replace the TV as the policy says it can be done within 30 days of the purchase. By the way he was insisting more on warranty period and wants to get rid of me. When asked why was this information not shared while purchasing the product... he said everything is mentioned in the website and when checked there is nothing mentioned. I don't understand why they have to check malware when the issue is with the speakers. I will be a happy customer if they find an alternate solution for my issue.
[protected] is my no.
Dear Mr.Sir,
Greetings from Bajaj Capital !
This is with reference to your appended e mail . We have gone through the content which makes us believe that we are not the intended recipient of this e mail as the content is pertaining to a Samsung TV .
Bajaj Capital Limited ("Bajaj Capital") is India's premier "Investment Services" Company and is completely a separate entity- no where related to Bajaj Fin Serve .
Sincerely
Customer Service Group
Bajaj Capital limited
Greetings from Bajaj Capital !
This is with reference to your appended e mail . We have gone through the content which makes us believe that we are not the intended recipient of this e mail as the content is pertaining to a Samsung TV .
Bajaj Capital Limited ("Bajaj Capital") is India's premier "Investment Services" Company and is completely a separate entity- no where related to Bajaj Fin Serve .
Sincerely
Customer Service Group
Bajaj Capital limited
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+91 89 3993 9899 [Customer Care]
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Greetings from Samsung.
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Jitendra Singh
Customer Experience
Samsung India Electronics Pvt Ltd (SW Asia RHQ)