[Resolved]  Samsung India — Under warranty extra charge

Address:Gwalior, Madhya Pradesh, 474003

Dear samsung company
Mera pass galaxy j7 ha mere mobile me update ka option aya or mene update kiya or mobile udate hone ke bat start hoker samsung likh kr start nhi hota
To me ise service center lekar gya service center pr phle to 250 rs ka charge bola fir bola ki iska mother board kharab ha 8000 rs lagega
Fir me apne mobile ko dusre service center pr gya 1 din ka time lga or mera moblie bina kisi charge ke thik ho gya this is unfair agar mobile thik krna nhi ata to use band kraiye isse costomer ko preshani hoti ha service center walo ko nhi plese unke khilaf koi sakht kadam uthiye

Us service ka add near hotel saya padav gwalior madhya pradesh
Was this information helpful?
No (0)
Yes (0)
Aug 7, 2016
Complaint marked as Resolved 
My mobile no 8962203566 Email id [email protected]
Samsung India customer support has been notified about the posted complaint.
Complaint comments 

Comments

Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd
My mobile no is [protected]
My name vivek rajak
Email id is [protected]@gmail.com
Id 1345300

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11176
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information