Samsung India — Unethical behavior not proper service.

Address:421003

My Samsung Fridge double door which has stopped working from last 3 weeks we paid service charges after that no once coming to repair. When we call for inquiry they yelling at us speaking bad words. Complaint no[protected]. Model no RT27. Our product is in warranty and its warrant get expired in 2/7/2016.
It would be helpful for us if action taken as soon as possible once the warranty period ends we have to pay more amount for the repair. If this situation goes on i don't think they are going to take any action we have lodge complaint to Samsung center also but no reply for them. Please help us in this matter.
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Samsung India customer support has been notified about the posted complaint.
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Dear Sir,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience team
Samsung India Electronics Pvt Ltd (SW Asia RHQ)

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