[Resolved] Samsung India — unresolved complaint for my amc

S

Sanjana Sharma9

from Mumbai, Maharashtra

Address:

400097

Earlier i had posted a complaint on 8 oct against samsung for not giving me an amc for my old (26th jan 2016) refrigerator with lapsed warranty. Today morning received a call from mr ankit ‭+[protected]‬ assuring me that he will look into the matter. Again recived a call from samsung service center telephone no-[protected] saying that they cannot provide us with the amc. A refrigerator is a long term used product so why can’t i get an amc for the same? My problem remains unresolved. My date of purchase is 26th jan 2016, invoice no-e587460h

Was this information helpful?

No (0)

Yes (0)

Nov 9, 2017

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

Oct 09, 2017

Samsung India Customer Care's response Dear Customer,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.
We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.
Thanking and assuring you our best services always.
Best Regards
Samsung India Electronics Pvt Ltd

Related Samsung India reviews

View all 18888 Samsung India Reviews

Comments

B

B.C.Rout

from Kolkata, West Bengal

I bought the new MW MC28H5025-VK from m/sRaj Electronics Bapujinagar Bhubaneswar on 29.09.2017 and installed on 30.09.2017 at my res CHP-96, Patia Bhubaneswar-751031. But the company mechanic who installed failed to set the clock timer in order. Please do the needful at an early convenient time.

Reply

Samsung India Customer Care's response, Oct 13, 2017

Verified Support

Dear Sir
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

R

Rinky suriyal

from Chennai, Tamil Nadu

We perches samsung ON8 in dec, in starting phone is hang little bit but from precious month is was continuesly, we visit service center 3 time but the problem as it is, i want to change the hand set.

Reply

Samsung India Customer Care's response, Oct 13, 2017

Verified Support

Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd

S

Simerjeet Bhatia

from Hyderabad, Telangana

I have been complaining from 29th And now it’s 4th My complain is registered every day .same answer daily today they will sort the problem but no action Samsung has given 10 years warranty within 3years refrigerator is gone .really very very poor service Please don’t take any products of Samsung .

Reply

Samsung India Customer Care's response, Oct 13, 2017

Verified Support

Dear Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
https://www.consumercomplaints.in/samsung-india-unresolved-complaint-for-my-amc-c1731213#

Post your Comment

Comment Guidelines