[Resolved]  Samsung India — unsatisfied with mobile service

Three weeks before i did s8 screen replacement at samsung authorized service center for change my broken screen. The request no. [protected] the problem is after screen replacement i got a red tint issue around entire screen then once again i contacted them they told me its not hardware issue but before the screen replacement my display was very good in white balance there would not be even pink colour at edges now the display is not good. One of my friend had recently replaced his s8+ screen in other authorized service center there was no problem like me im really unsatisfied with service even in authorized center not proper work done, i need to get recover from this issue.
Was this information helpful?
No (0)
Yes (0)
Apr 30, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Mar 29, 2018
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Mar 31, 2018
Updated by Aravind murali
Yesterday you guys called me and inform that we will contact the service centre where I did my screen replacement service then we will revert you back but Still no any updates regarding my complaint from you
Complaint comments 

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Samsung India
    customer care contact
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    61%
    Complaints
    18888
    Pending
    0
    Resolved
    11175
    Samsung India Phone
    +91 89 3993 9899 [Customer Care]
    +91 12 4488 2122 [Head Office]
    +91 98 3502 2547 [The Mobile Villa]
    Samsung India Address
    2nd, 3rd & 4th Floor, Tower C, Vipul Tech Square, Old Golf Road, Sector-43, Gurgaon, Haryana, India - 122002
    View all Samsung India contact information