[Resolved] Samsung India — unsatisfied with the services | |||||
I have purchased samsung double door fridge in aug 2016, i am having the low cooling issue in my product. I have log a complain, after 3 days engineer came and told me that gas is not available, need to refill the gas and cost is arround 2000 rs, i told him that gas is also cover in compressor warrenty then why you are charging the same and he told it is not related with compressor. Can you tell me why it is difference with compressor. Even they are asking teh advace money for the gas filling. Can you tell us if there is no repire then how can i pay for gas fillng process.. Worst service, very disappointed by samsung. Was this information helpful? | |||||
Jul 28, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jun 14, 2018 Samsung India Customer Care's response Dear Sir/Madam, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Best Regards Samsung India Electronics Pvt Ltd | |||||
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