[Resolved]  Samsung India — various issues in galaxy note 8 phone(under warranty)

Address:Pune, Maharashtra

I have been suffering with my Note 8 device since a month, visited 5 times to service center, paid extra Rs. 3700/- for the extended warranty. On every visit service center provided me same job number for different issues of my phone. It has been more than week that my phone is in service center and they dont know what exactly the problem is. Customer care people are also arrogant, they are just same like service center employees. I asked for replacement of device because i could not afford to leave everything and run behind Samsung for claiming warranty. They told me impossible to replace the device.
Hats off to Samsung for sheer arrogant answers from their employees and fooling their privileged customer of flagship mobile phone like Galaxy Note 8.

Now, i have decided not to buy Samsung products in future even though i am having Samsung's appliances like F7500 46 inch TV, refrigerator and many more.
I have lost faith, and i dont trust on Samsung hereafter. Apple, Sony you are true genius, i don't mind your product prices, your customer-centric policies are awesome.
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Dec 9, 2018
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Nov 01, 2018
Samsung India Customer Care's response
Dear Sir/Madam,
Greetings from Samsung.
With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.
Thanking and assuring you our best services always.
Thanks & Regards,
Best Regards
Samsung India Electronics Pvt Ltd
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