[Resolved] Samsung India — very pathetic customer support | |||
I have damaged my refrigerator on 14/07/18 which was under warranty, but unfortunately i have gone through a lot of stress regarding the same. Neither the sam-sung customer care people are knowledgeable enough to help me neither the service center people. Its impossible to describe all the scenarios in this complaint area, and i am not sure where to complain and how will i get any assistance for the same. The only answer that we get from any where is just "sorry, we are looking into the same". This is very pathetic service that a customer is getting and i am writing the same for some real help which i am not sure from where i will get. Waiting for some sort of response. Was this information helpful? | |||
Aug 25, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Jul 23, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care. Thanking and assuring you our best services always. Thanks & Regards, Customer Experience Team Samsung India Electronics Pvt Ltd | |||
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