[Resolved]  Samsung India — Very poor service after sale

Address:	Daman, Daman and Diu, 396220
Website:	www.samsung.com/in

I have given my Samsung J7 phone to service center for repair on 16.07.2016 they had given me temporary Job Order No.4576 dated.16.07.2016.

then after they had given me Permanent Work order No.[protected] Dated.13.08.2016.

After a month by doing many followup they replied that your phone part is not available so we will give a refund of the same.

i have submitted all necessary Document to your service center on 20.08.2016. (Cross cheque, Invoice Copy & Adhar Card ).

on 23.08.2016 late in evening phone call came from your service center that u come tomorrow to service center.

on 24.08.2016 i went to service center. the manager of service center talk to me so rudely and also insulted me in front of so many people

and told me not to come here and you just contact to customer care only.

in matter of this bad behavior i have raise complain to your customer support team by the Call Ref ID No.[protected].

Now i am really very much dis pointed with this type of service and bed behavior


For this reason we purchase Mobile phone of your company?.

But now i realize that i have done a big mistake by choosing Samsung Products.

Because there is very poor service after sale.

So if Possible then look after this matter and co ordinate with Samsung team and solve my problem immediately.

Vilas S Gajre