[Resolved] Samsung India — very worst after sale service which I never came through with lg and other products | |||||
Ref no: [protected] Very worst After sale service which i never came through with LG and other products in last 10 years. This will be my last product from Samsung. I will make sure that my relatives and friends also stop preferring samsung Not even year TV's panel has stopped working.No display. i paid 58k .And now it has come for 30k rs replacement. Do you guys manifacture the product which survives for year which will be under the warranty? I will not suggest any of my friends or colleagues to use samsung products as there is no value for customer and after sales service is worst than any other competitors in the industry and same will be posted in all social networking site and all whatsapp groups. Customers are treated as prince/princess till purchasing the product, if by mistake the customers buys the Samsung product the moment entire things changes were customers will be treated as dogs to follow the service executives foot steps to get the service. I have decided to return the product free of cost as i feel its better to pile the TV box on your store shelf rather than storing on my home shelf. Samsung please move out of india we don’t need your worst service. Don’t steal our money and time contact No: [protected] Was this information helpful? | |||||
Dec 2, 2018 Complaint marked as Resolved Samsung India customer support has been notified about the posted complaint. Verified Support Oct 30, 2018 Samsung India Customer Care's response Dear Customer, Greetings from Samsung. With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you. We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint. Thanking and assuring you our best services always. Best Regards Samsung India Electronics Pvt Ltd | |||||
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