[Resolved] Samsung India — wall mount kit not given as promised

Annamalai Lakshmanan

Address:

Chennai, Tamil Nadu, 600087

I purchased samsung 32 inch tv yesterday from omega agencies chennai. While purchasing they told wall mounting kit can be fixed any time we want and they will handover while coming for installation.
Ur engineer vinoth came. He refused to handover. I spoke to nirmal and mani. None helped. While selling they promised a lot. After sale none is bothered. Customer is cheated. Reserve right to escalate in consumer forum for deficiency of service.

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Jun 28, 2018

Complaint marked as Resolved

Samsung India customer support has been notified about the posted complaint.

Verified Support

May 17, 2018

Samsung India Customer Care's response Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd