[Resolved]  Samsung India — warranty issue

Address:Varanasi, Uttar Pradesh, 221010

Sir mai service centre 16/02/219 ko gya tha. Mujhse wauranty date puchha gya to maine kaha nhi h warranty khatm h
Jabki meri warranty date 17/02/2019 ko khatm hua aur iski jankari mujhe nhi di gyi
Mai aaj gya 18/2/2019 ko gy to un logo ne kaha ki warranty tha aapko kahna chahiye
Sir warranty date hote hue bhi jankari nh di gyi
Kesav nautiyal
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Mar 23, 2019
Complaint marked as Resolved 
Samsung India customer support has been notified about the posted complaint.
Verified Support
Feb 19, 2019
Samsung India Customer Care's response
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we sincerely regret the inconvenience caused to you.

We wish to inform you that your complaint is acknowledged and our customer service team would contact you shortly for providing resolution to your complaint.

Thanking and assuring you our best services always.

Best Regards,
Samsung India Electronics Pvt Ltd
Complaint comments 

Comments

I have bye a Samsung mobile 4gb ram and 64gb memory but dealer give me 3gbrm and 32gb memory
Samsung India Customer Care's response, Feb 20, 2019
Verified Support
Dear Customer,

Greetings from Samsung.

With the reference of your feedback regarding Samsung product, we request you to kindly share the mobile number and email address along with the reference ID given by customer care.

Thanking and assuring you our best services always.

Thanks & Regards,
Customer Experience Team
Samsung India Electronics Pvt Ltd

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