[Resolved]  Samsung India — Warranty provided - totally fake (complete fraud)

Address:	New Delhi, Delhi, 110058
Website:	www.samsung.com/in

Such a bad experience with samsung services. Samsung commits assured quality. I rate samsung quality parameter in minus out of 10. I purchased mobile named j7-2016 on 28/jan/2017. I m facing internet ant network issues since the day i purchased the device (Manufacturing defect).. I approached samsung service centre plenty of times located in janakpuri, new delhi, but no support from there.. They had submitted my mobile with complaint no. [protected]. Also samsung reference no. [protected]... First they closed my complaint without repairing or checking my device.. When i raised the online complaint, they said that they have now changed motherboard of the device.. But the problem of network and internet disconnection still exists... Complete fraud... The executive name - mr vikram... The data cable of the same device was also not working since 1 month... I told vikram please replace my data cable as it is not working, he told me that we cannot generate calls regarding data cables, you go and purchase from samsung store. Can you please tell samsung, why you are giving warranty on your product. Such a pathetic and annoying service.. I don't have time to visits again and again to the service center for the same issue.. My 15k for the device is totally wasted.. Trust, loyalty totally lost from samsung.. I want complete replacement of my cell phone.